A little help, right here
HabiLink help centre
Practical answers for customers and local service providers using HabiLink.
Frequently asked questions
How do I find a local service?
Open Find services, enter what you need, and select your LGA. You can narrow results by service category and provider type. Browsing does not require an account.
Who can join as a provider?
Business owners, skilled workers, private transport operators, digital professionals, retailers, and other local service providers working in Enugu State can create a profile.
Is it free to join?
Creating a profile and publishing a service listing in this launch version does not require payment. No paid integration or subscription has been added.
Why are there no listings in my area yet?
HabiLink is just getting started. We only show real provider submissions, so an area or category may be empty until local providers publish their services.
Does saving my profile make it public?
No. Your provider profile is saved privately to your account. Add a service listing in your dashboard and choose Published to make that listing visible. Sharing your phone or WhatsApp is a separate, optional choice.
Are providers verified?
Verification has not launched. Current listings clearly say Verification not completed. Always discuss qualifications, terms and pricing with a provider before hiring.
Where do my enquiries go?
Enquiry forms email the HabiLink team for follow-up, not the provider directly. Use a provider’s public phone or WhatsApp button for direct contact if they have chosen to share one.
How is my information stored?
Secure sign-in is provided by the platform. Provider profiles and drafts are stored in a private account-scoped key-value store. Published listings are public and owner-editable. Uploaded images are public; never upload private documents.
Can I edit or remove a listing?
Sign in and open My account, then My listings. You can edit a listing, switch it to a private draft, or delete it after confirmation.
How do I report a concern?
Use Report this listing on a provider page or contact the HabiLink team. Reports are emailed privately to the owner.
Need a hand with something else?
Send your question to the HabiLink team.
Contact us